Concept
Transmits technical data that is evaluated for the ongoing development of BMW products from the vehicle to BMW in regular intervals, if needed.
General information
The Teleservice Report is free of charge and is activated in vehicles that meet the following requirements:
Neither personal data nor position data is transmitted.
Teleservice Battery Guard
Concept
If the battery charge state falls below certain values, BMW will inform you or your dealer's service center directly in defined cases or the next time the vehicle is started.
General information
If necessary and possible, the dealer's service center will contact you to arrange a service appointment.
The Battery Guard Teleservice is available on a country-specific basis and under the following conditions:
Your dealer's service center
Concept
The preset service center is displayed and is possible to contact the service center.
General information
The following conditions must be met to enable use:
Displaying service centers
The service center that is currently assigned to the vehicle is displayed as a contact in the vehicle.
1. "APPS".
2. "Installed apps".
3. "Your service center".
The assigned service center is displayed along with all its contact information.
Depending on the vehicle equipment, the following functions are available in the contact:
Updating BMW services
Concept
Starts the manual update of all services available in the vehicle.
Updating services
1. "APPS".
2. "Installed apps".
3. Press the button.
4. "Update apps and services".
Hotline/Customer Support
Concept
Contact the hotline/customer support for information on all aspects of your vehicle.
Calling the Hotline/Customer Support
1. "APPS".
2. "Installed apps".
3. "BMW Assist".
4. If necessary, "BMW Customer Relations".
The number of the hotline/customer support is displayed and a voice connection is established.
If a voice connection is not established, dial the number manually.